Escalation Path

This process will be handled internally and contact information is below. Helpdesk staff will raise maintenance concerns or incidents as required with the team responsible for the service.



Helpdesk
The BCC helpdesk can be contacted on the following telephone number +44 20 7882 3837 or by the following email address
bcc-webhelpdesk@qmul.ac.uk.
Normal service hours are 09:30 - 17:30 GMT