Research File Store - Incident details - Barts Cancer Institute - IT Services - Status

Research File Store

Resolved

Partial outage

Started over 4 years agoNovember 19, 2021Lasted 2 daysNovember 19, 20212:16:35 PMNovember 21, 20213:00:00 PMUTC

Affected

Research Services

Research File Store

Updates

Resolved
November 21, 2021 at 3:00:00 PMUTC
Resolved
November 21, 2021 at 3:00:00 PMUTC
The service has been resolved over the weekend.

We will continue to monitor the service closely.

Should you notice any issues please contact the helpdesk.

BCC IT
Investigating
November 19, 2021 at 2:16:35 PMUTC
Investigating
November 19, 2021 at 2:16:35 PMUTC
We are currently investigating an issue where staff are unable to connect to network shares.

Our third party supplier has been contacted and an update will be provided around 16:30 (19/11/2021).

We apologise for the disrution to service and we hope to have everything back on line shortly.