SFTP services are down

Resolved

Operational

Started over 1 year ago Lasted 1 day

Affected

Core Services

Web upload service (SFTP/HTTPS)

Updates

Resolved
August 03, 2022 at 11:31:50 AM
Resolved
August 03, 2022 at 11:31:50 AM
Issue was resolved yesterday 02/08/22 7pm
Monitoring
August 02, 2022 at 4:08:27 PM
Monitoring
August 02, 2022 at 4:08:27 PM
We implemented a fix and currently monitoring the result.
Identified
August 02, 2022 at 1:14:27 PM
Identified
August 02, 2022 at 1:14:27 PM
We are continuing to work on a fix for this incident an issue with the restores and backup needed to be looked at before any fix can be applied.
Investigating
August 02, 2022 at 9:11:22 AM
Investigating
August 02, 2022 at 9:11:22 AM
SFTP services are down currently investigating this incident.