Barts Cancer Institute - IT Services - Citrix connectivity issues – Incident details

All systems operational

Citrix connectivity issues

Resolved
Operational
Started over 1 year agoLasted 6 days

Affected

Core Services

Operational from 1:06 PM to 4:15 PM

Citrix - BCC Portal

Operational from 1:06 PM to 4:15 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    A number of users are experiencing issues with Citrix connectivity - this is being investigated