Citrix connectivity issues

Resolved

Operational

Started almost 3 years agoNovember 03, 2023Lasted 6 daysNovember 03, 20231:06:23 PMNovember 09, 20234:15:05 PMUTC

Affected

Core Services

Citrix - BCC Portal

Updates

Resolved
November 09, 2023 at 4:15:05 PMUTC
Resolved
November 09, 2023 at 4:15:05 PMUTC
This incident has been resolved.
Monitoring
November 03, 2023 at 1:24:25 PMUTC
Monitoring
November 03, 2023 at 1:24:25 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
November 03, 2023 at 1:20:04 PMUTC
Identified
November 03, 2023 at 1:20:04 PMUTC
We are continuing to work on a fix for this incident.
Investigating
November 03, 2023 at 1:06:23 PMUTC
Investigating
November 03, 2023 at 1:06:23 PMUTC
A number of users are experiencing issues with Citrix connectivity - this is being investigated

Barts Cancer Institute - IT Services - Citrix connectivity issues – Incident details