Barts Cancer Institute - IT Services - Departmental File Server - Hardware Failure – Incident details

System Under Maintenance

Departmental File Server - Hardware Failure

Resolved
Operational
Started about 5 years agoLasted 2 days

Affected

Core Services

Operational from 9:26 AM to 1:54 PM

File Servers

Operational from 9:26 AM to 1:54 PM

Updates
  • Resolved
    UTC
    Resolved

    Normal service has now been restored, after engineers replaced the faulty hardware.

  • Identified
    UTC
    Identified

    There has been a hardware failure on Monday 31st May at 17:30, affecting the NetApp Filer hosting departmental, and personal drives (G: and H:).

    BCC IT are on-site and working with the vendor to resolve the issues.

    NB. This incident will not affect availablity of network drives. Users will still be able to access G: H: drivers, etc as normal. Only hardware redundancy is affected.