System Outage

Resolved

Operational

Started over 4 years agoMay 10, 2022Lasted 23 minutesMay 10, 20223:16:553:40:00 PMUTC

Affected

Core Services

BCC IT Webhelpdesk

BCC Password Self Service

BCInet

Citrix - BCC Portal

MSSQL Servers

Updates

Update
May 10, 2022 at 4:00:00 PMUTC
Update
May 10, 2022 at 4:00:00 PMUTC
Dell technical support have now resolved the issues affecting connectivity. Access to services has been restored.

The network will be actively monitored for the next 24 hours.
Update
May 10, 2022 at 3:40:00 PMUTC
Update
May 10, 2022 at 3:40:00 PMUTC
Access to services have been restored.
Resolved
May 10, 2022 at 3:35:00 PMUTC
Resolved
May 10, 2022 at 3:35:00 PMUTC
Fully resolved
Identified
May 10, 2022 at 3:34:27 PMUTC
Identified
May 10, 2022 at 3:34:27 PMUTC
Dell Support are actively working to restore services. We will send progress update at 17:00.
Investigating
May 10, 2022 at 3:16:55 PMUTC
Investigating
May 10, 2022 at 3:16:55 PMUTC
We are currently investigating an networking incident that is affecting access to a large number of services.

Barts Cancer Institute - IT Services - System Outage – Incident details