SFTP services are down

Resolved

Operational

Started about 4 years agoAugust 02, 2022Lasted 1 dayAugust 02, 20229:11:22 AMAugust 03, 202211:31:50 AMUTC

Affected

Core Services

Web upload service (SFTP/HTTPS)

Updates

Resolved
August 03, 2022 at 11:31:50 AMUTC
Resolved
August 03, 2022 at 11:31:50 AMUTC
Issue was resolved yesterday 02/08/22 7pm
Monitoring
August 02, 2022 at 4:08:27 PMUTC
Monitoring
August 02, 2022 at 4:08:27 PMUTC
We implemented a fix and currently monitoring the result.
Identified
August 02, 2022 at 1:14:27 PMUTC
Identified
August 02, 2022 at 1:14:27 PMUTC
We are continuing to work on a fix for this incident an issue with the restores and backup needed to be looked at before any fix can be applied.
Investigating
August 02, 2022 at 9:11:22 AMUTC
Investigating
August 02, 2022 at 9:11:22 AMUTC
SFTP services are down currently investigating this incident.

Barts Cancer Institute - IT Services - SFTP services are down – Incident details