RedCap patching

Resolved

Under maintenance

Started over 3 years agoApril 28, 2023Lasted about 3 hoursApril 28, 20231:08:114:17:30 PMUTC

Affected

Clinical Services

REDCap

REDCap MySQL

Updates

Resolved
April 28, 2023 at 4:17:30 PMUTC
Resolved
April 28, 2023 at 4:17:30 PMUTC
This incident has been resolved.
Monitoring
April 28, 2023 at 2:27:21 PMUTC
Monitoring
April 28, 2023 at 2:27:21 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
April 28, 2023 at 1:08:58 PMUTC
Identified
April 28, 2023 at 1:08:58 PMUTC
We are continuing to work on a fix for this incident.
Investigating
April 28, 2023 at 1:08:11 PMUTC
Investigating
April 28, 2023 at 1:08:11 PMUTC
We are upgrading all REDCap instances to REDCap 13.1.27 - LTS
This is for known security issue

REDCap does not need to be taken offline for this upgrade but there may be unforeseen issues

Barts Cancer Institute - IT Services - RedCap patching – Incident details