Red Cap Upgrade

Resolved

Operational

Started over 3 years agoMay 12, 2023Lasted about 6 hoursMay 12, 20239:30:43 AM3:12:55 PMUTC

Affected

Clinical Services

REDCap

REDCap MySQL

Updates

Resolved
May 12, 2023 at 3:12:55 PMUTC
Resolved
May 12, 2023 at 3:12:55 PMUTC
This incident has been resolved.
Monitoring
May 12, 2023 at 2:10:16 PMUTC
Monitoring
May 12, 2023 at 2:10:16 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
May 12, 2023 at 9:31:12 AMUTC
Identified
May 12, 2023 at 9:31:12 AMUTC
We are continuing to work on a fix for this incident.
Investigating
May 12, 2023 at 9:30:43 AMUTC
Investigating
May 12, 2023 at 9:30:43 AMUTC
REDCap has identified security issues with the latest LTS version.
We will be upgrading REDCap to 13.1.30 (LTS) to fix these critical security issues

REDCap should not require being taken offline, however there may be unforseen consequences

Barts Cancer Institute - IT Services - Red Cap Upgrade – Incident details