Red Cap Upgrade

Resolved

Operational

Started over 2 years agoLasted about 6 hours

Affected

Clinical Services

REDCap

REDCap MySQL

Updates

Resolved
May 12, 2023 at 3:12:55 PM
Resolved
May 12, 2023 at 3:12:55 PM
This incident has been resolved.
Monitoring
May 12, 2023 at 2:10:16 PM
Monitoring
May 12, 2023 at 2:10:16 PM
We implemented a fix and are currently monitoring the result.
Identified
May 12, 2023 at 9:31:12 AM
Identified
May 12, 2023 at 9:31:12 AM
We are continuing to work on a fix for this incident.
Investigating
May 12, 2023 at 9:30:43 AM
Investigating
May 12, 2023 at 9:30:43 AM
REDCap has identified security issues with the latest LTS version.
We will be upgrading REDCap to 13.1.30 (LTS) to fix these critical security issues

REDCap should not require being taken offline, however there may be unforseen consequences

Barts Cancer Institute - IT Services - Red Cap Upgrade – Incident details