Barts Cancer Institute - IT Services - Notice history

All systems operational

Operational

BCC IT Webhelpdesk - Operational

BCC Password Self Service - Operational

BCInet - Operational

Citrix - BCC Portal - Operational

File Servers - Operational

MSSQL Servers - Operational

MySQL Servers - Operational

Oracle Servers - Operational

RSA - Two Factor Authentication - Operational

Team Password Manager - Operational

Web servers - Operational

Web upload service (SFTP/HTTPS) - Operational

Operational

Barts CTU - Clinical Trial Web Applications - Operational

CECM - Clinical Trial Web Applications - Operational

Clinical Trials - General - Operational

PCTU - Clinical Trial Web Applications - Operational

REDCap - Operational

REDCap MySQL - Operational

Tissue Bank Sites (PCRFTB, BPTB, CTB) - Operational

Operational

ARIOL - Operational

BCC Q-Pulse - Operational

BioRender - Operational

BOB - Operational

Case Centre - Operational

Gemini (Issue Tracker) - Operational

GIT Repositories - Operational

ItemTracker - Operational

Research File Store - Operational

T-Scan Freezer Monitoring System - Operational

Notice history

Sep 2024

Atlas Database Server Maintenance and Upgrade
  • Completed
    September 09, 2024 at 9:30:00 PM
    Completed
    September 09, 2024 at 9:30:00 PM
    Maintenance has completed successfully
  • In progress
    September 09, 2024 at 8:30:01 PM
    In progress
    September 09, 2024 at 8:30:01 PM
    Maintenance is now in progress
  • Planned
    September 09, 2024 at 8:30:00 PM
    Planned
    September 09, 2024 at 8:30:00 PM

    We are planning Atlas Database Server Maintenance and Upgrade

REDCap security updates
  • Completed
    September 04, 2024 at 7:00:00 PM
    Completed
    September 04, 2024 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 6:00:01 PM
    In progress
    September 04, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 6:00:00 PM
    Planned
    September 04, 2024 at 6:00:00 PM

    We are planning updates to REDCap trials instances. REDCap will be offline during this time

Aug 2024

Citrix Maintenance - MCS Update
  • Completed
    August 28, 2024 at 11:00:00 PM
    Completed
    August 28, 2024 at 11:00:00 PM
    Maintenance has completed successfully
  • In progress
    August 28, 2024 at 8:00:01 PM
    In progress
    August 28, 2024 at 8:00:01 PM
    Maintenance is now in progress
  • Planned
    August 28, 2024 at 8:00:00 PM
    Planned
    August 28, 2024 at 8:00:00 PM

    We are planning Citrix Maintenance - MCS Update

Jul 2024

Atlas Database Server Maintenance and Upgrade
  • Completed
    July 31, 2024 at 9:00:00 PM
    Completed
    July 31, 2024 at 9:00:00 PM
    Maintenance has completed successfully
  • In progress
    July 31, 2024 at 7:00:01 PM
    In progress
    July 31, 2024 at 7:00:01 PM
    Maintenance is now in progress
  • Planned
    July 31, 2024 at 7:00:00 PM
    Planned
    July 31, 2024 at 7:00:00 PM

    Atlas Database Server Maintenance and Upgrade

Citrix Netscaler Firmware Upgrade
  • Completed
    July 25, 2024 at 9:00:00 PM
    Completed
    July 25, 2024 at 9:00:00 PM
    Maintenance has completed successfully
  • In progress
    July 25, 2024 at 8:00:01 PM
    In progress
    July 25, 2024 at 8:00:01 PM
    Maintenance is now in progress
  • Planned
    July 25, 2024 at 8:00:00 PM
    Planned
    July 25, 2024 at 8:00:00 PM

    We are planning a Citrix Netscaler Firmware Upgrade

Citrix Maintenance - MCS Update
  • Completed
    July 24, 2024 at 10:00:00 PM
    Completed
    July 24, 2024 at 10:00:00 PM
    Maintenance has completed successfully
  • In progress
    July 24, 2024 at 7:00:01 PM
    In progress
    July 24, 2024 at 7:00:01 PM
    Maintenance is now in progress
  • Planned
    July 24, 2024 at 7:00:00 PM
    Planned
    July 24, 2024 at 7:00:00 PM

    We are planning a Citrix Maintenance - MCS Update

REDCap general update (Pilot sites)
Connection Issue to DC2
  • Resolved
    Resolved

    This incident has been resolved.

    Should any member of staff require an incident report one will be made available via ITS shortly.

  • Identified
    Identified

    All services have been restored, an incident report will be prepared and shared in due cause

    This will now be closely monitored over the weekend.

  • Investigating
    Investigating

    We have currently lost network connection to our data center. Staff are currently investigating the issue.

    Further updates will be provided as soon as possible.

Jul 2024 to Sep 2024

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