[Resolved] Departmental File Server - Hardware Failure

Started on June 1, 2021 at 9:26:02 AM GMT+00:00. Resolved after 2 days

Affected

Core Services
File Servers
  • Identified
    June 1, 2021 at 9:26:02 AM GMT+00:00

    There has been a hardware failure on Monday 31st May at 17:30, affecting the NetApp Filer hosting departmental, and personal drives (G: and H:).

    BCC IT are on-site and working with the vendor to resolve the issues.

    NB. This incident will not affect availablity of network drives. Users will still be able to access G: H: drivers, etc as normal. Only hardware redundancy is affected.

  • Resolved
    June 3, 2021 at 1:54:59 PM GMT+00:00

    Normal service has now been restored, after engineers replaced the faulty hardware.