All systems operational

Files unavailable in some instances

Resolved
Partial outage
Started over 2 years ago Lasted about 5 hours

Affected

Updates
  • Resolved
    Resolved

    This has now been fully resolved.

    We will be monitoring this service closely over the next 24hrs.

    Should you notice any issues please notify the helpdesk. bcc-webhelpdesk@qmul.ac.uk

  • Identified
    Identified

    We are continuing to work on a fix for this issue.

    Our third party supplier has been provided information to identify the issue.

  • Investigating
    Investigating

    We are currently investigating this issue.

    Third party support has also been engaged is looking in to the situation.

    Updates will be provided till this is resolved.