Research File Store - Incident details - Barts Cancer Institute - IT Services - Status

Research File Store

Resolved

Partial outage

Started over 2 years ago Lasted 2 days

Affected

Research Services

Research File Store

Updates

Resolved
November 21, 2021 at 3:00:00 PM
Resolved
November 21, 2021 at 3:00:00 PM
The service has been resolved over the weekend.

We will continue to monitor the service closely.

Should you notice any issues please contact the helpdesk.

BCC IT
Investigating
November 19, 2021 at 2:16:35 PM
Investigating
November 19, 2021 at 2:16:35 PM
We are currently investigating an issue where staff are unable to connect to network shares.

Our third party supplier has been contacted and an update will be provided around 16:30 (19/11/2021).

We apologise for the disrution to service and we hope to have everything back on line shortly.