FileCloud Performance Issues

Resolved

Operational

Started about 1 year ago Lasted 5 days

Affected

Updates

Resolved
February 06, 2023 at 4:00:30 PM
Update
February 06, 2023 at 4:00:30 PM
Third-party support have identified an issues and are working on a resolution
Resolved
February 06, 2023 at 4:00:00 PM
Resolved
February 06, 2023 at 4:00:00 PM
FileCloud is available as normal
Investigating
February 03, 2023 at 10:26:53 AM
Update
February 03, 2023 at 10:26:53 AM
3rd party support is looking into this after providing server logs to identify the issue
Investigating
February 01, 2023 at 3:36:41 PM
Investigating
February 01, 2023 at 3:36:41 PM
We are currently investigating this incident & have raised a support ticket with our 3rd Party Supplier