Barts Cancer Institute - IT Services - RedCap patching – Incident details

All systems operational

RedCap patching

Resolved
Under maintenance
Started about 2 years agoLasted about 3 hours

Affected

Clinical Services

Under maintenance from 1:08 PM to 4:17 PM

REDCap

Under maintenance from 1:08 PM to 4:17 PM

REDCap MySQL

Under maintenance from 1:08 PM to 4:17 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are upgrading all REDCap instances to REDCap 13.1.27 - LTS
    This is for known security issue

    REDCap does not need to be taken offline for this upgrade but there may be unforeseen issues