Barts Cancer Institute - IT Services - BCC FileCloud - Scheduled Upgrade – Maintenance details
All systems operational
BCC FileCloud - Scheduled Upgrade
Completed
Scheduled for June 04, 2021 at 2:00:00 PM – June 15, 2021 at 5:14:19 PM
Affects
Updates
Completed
June 15, 2021 at 5:14:19 PM
Completed
June 15, 2021 at 5:14:19 PM
FileCloud access has now been restored fully.
There were complex software bugs encountered after the system was upgraded to version 21.1. FileCloud support teams have now applied the fix, restoring all system functionalities.
BCC IT
In progress
June 14, 2021 at 11:54:35 AM
In progress
June 14, 2021 at 11:54:35 AM
FileCloud service is currently down due to possible post-upgrade configuration error. We are working support teams who are investigating the issue.
BCC IT
Completed
June 10, 2021 at 2:04:16 PM
Completed
June 10, 2021 at 2:04:16 PM
Dear FileCloud User,
A further scheduled maintenance has been agreed with FileCloud Support in order to complete system upgrade.
Maintenance Start: Friday 11/06/2021 @ 14:00
Maintenance End: Friday 11/06/2021 @ 17:00
Please be aware that FileCloud will not be available during this time.
Regards
BCC IT
In progress
June 07, 2021 at 9:37:29 AM
In progress
June 07, 2021 at 9:37:29 AM
Unfortunately, the upgrade did not complete successfully on Friday so all the changes were reverted back.
BCC IT are now liaising with FileCloud Support team to investigate the errors.
In the meantime, FileCloud remains online and operational (as of Friday 18:00).
Planned
June 04, 2021 at 2:00:00 PM
Planned
June 04, 2021 at 2:00:00 PM
BCC FileCloud will be upgraded to the latest version (v21.1).
Please be advised that FileCloud will not be available during this maintenance window.
