Core Services

Antivirus servers
Operational
BCC IT Web Help Desk
Operational
BCC Password Self Service
Operational
BCInet
Operational
Jamf PRO
Operational
Citrix - BCC Portal
Operational
File Servers
Operational
FileCloud
Operational
Firewalls
Operational
MSSQL Servers
Operational
MySQL Servers
Operational
Oracle Servers
Operational
Print servers
Operational
RSA - Two Factor Authentication
Operational
Team Password Manager
Operational
Web filter
Operational
Web servers
Operational
Web upload service (SFTP/HTTPS)
Operational

Clinical Services

Barts CTU - Clinical Trial Web Applications
Operational
CECM - Clinical Trial Web Applications
Operational
Clinical Trials - General
Operational
PCTU - Clinical Trial Web Applications
Operational
REDCap
Operational
REDCap MySQL
Operational
Tissue Bank Sites (PCRFTB, BPTB, CTB)
Operational

Research Services

BCC Q-Pulse
Operational
BOB
Operational
Case Centre
Operational
Electronic Lab Notebooks (ELN)
Operational
Gemini (Issue Tracker)
Operational
GIT Repositories
Operational
Graphpad (Prism)
Operational
ItemTracker
Operational
Research File Store
Operational
T-Scan Freezer Monitoring System
Operational

Previous incidents

November 27, 2021

No incidents reported

November 26, 2021

BOB Upgrade
  • Planned
    November 26, 2021 at 8:45:00 PM GMT+00:00

    We are planning for a scheduled maintenance during that time.

    Change Log 3.0.5

    • Cleaner, more usable appointment scheduling
    • Added ability to print reservation details
    • Added API for changing user status
    • Added custom attributes to API reservation list response
    • Added setting to force user timezone to configured system timezone
    • Added setting to restrict reports to application administrators

November 25, 2021

No incidents reported

November 24, 2021

No incidents reported

November 23, 2021

No incidents reported

November 22, 2021

Self Service Portal Upgrade
  • Planned
    November 22, 2021 at 9:30:00 PM GMT+00:00

    During the below period the self service portal will be unavailable.

    https://selfservice.bcc.qmul.ac.uk/

    This is a general maintenance update.

  • In progress
    November 22, 2021 at 9:30:54 PM GMT+00:00

    Maintenance is now in progress.

  • Completed
    November 22, 2021 at 9:38:39 PM GMT+00:00

    Maintenance has completed successfully.

November 21, 2021

No incidents reported

November 20, 2021

No incidents reported