Barts Cancer Institute - IT Services - Notice history

System Under Maintenance

Under maintenance

BCC IT Webhelpdesk - Under maintenance

BCC Password Self Service - Under maintenance

BCInet - Under maintenance

Citrix - BCC Portal - Operational

File Servers - Under maintenance

MSSQL Servers - Under maintenance

MySQL Servers - Under maintenance

Oracle Servers - Under maintenance

RSA - Two Factor Authentication - Under maintenance

Team Password Manager - Under maintenance

Web servers - Under maintenance

Web upload service (SFTP/HTTPS) - Under maintenance

Under maintenance

Barts CTU - Clinical Trial Web Applications - Under maintenance

CECM - Clinical Trial Web Applications - Under maintenance

Clinical Trials - General - Under maintenance

PCTU - Clinical Trial Web Applications - Under maintenance

REDCap - Under maintenance

REDCap MySQL - Under maintenance

Tissue Bank Sites (PCRFTB, BPTB, CTB) - Under maintenance

Under maintenance

ARIOL - Under maintenance

BCC Q-Pulse - Under maintenance

BioRender - Under maintenance

BOB - Under maintenance

Case Centre - Under maintenance

Gemini (Issue Tracker) - Under maintenance

GIT Repositories - Under maintenance

ItemTracker - Under maintenance

Research File Store - Under maintenance

T-Scan Freezer Monitoring System - Under maintenance

Halo - Under maintenance

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

Netscaler Migration
  • Completed
    April 25, 2025 at 4:00:00 PMUTC
    Completed
    April 25, 2025 at 4:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 25, 2025 at 11:00:01 AMUTC
    In progress
    April 25, 2025 at 11:00:01 AMUTC
    Maintenance is now in progress
  • Planned
    April 25, 2025 at 11:00:00 AMUTC
    Planned
    April 25, 2025 at 11:00:00 AMUTC

    We are carrying out a Citrix Netscaler Migration to a new server

NetScaler Migration Testing
  • Completed
    April 24, 2025 at 7:00:00 PMUTC
    Completed
    April 24, 2025 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 24, 2025 at 4:00:01 PMUTC
    In progress
    April 24, 2025 at 4:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    April 24, 2025 at 4:00:00 PMUTC
    Planned
    April 24, 2025 at 4:00:00 PMUTC

    We are planning NetScaler Migration Testing for Citrix

Citrix server reconfiguration
  • Completed
    April 11, 2025 at 8:00:00 PMUTC
    Completed
    April 11, 2025 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 11, 2025 at 5:00:01 PMUTC
    In progress
    April 11, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    April 11, 2025 at 5:00:00 PMUTC
    Planned
    April 11, 2025 at 5:00:00 PMUTC

    Essential maintenance is required on our Citrix estate. During this time Citrix will not be available

Mar 2025

REDCap Trials server upgrades and security patching
  • Completed
    March 21, 2025 at 5:00:00 PMUTC
    Completed
    March 21, 2025 at 5:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 21, 2025 at 10:00:01 AMUTC
    In progress
    March 21, 2025 at 10:00:01 AMUTC
    Maintenance is now in progress
  • Planned
    March 21, 2025 at 10:00:00 AMUTC
    Planned
    March 21, 2025 at 10:00:00 AMUTC

    All REDCap Trials/live instances will be patched and upgraded

Citrix
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've implemented a fix and are currently monitoring the result. Citrix is available but with less application functionality, which should be resolved within a few days

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, which occurred after security patches were applied to the estate

REDCap server upgrades and security patching
  • Completed
    March 14, 2025 at 4:00:00 PMUTC
    Completed
    March 14, 2025 at 4:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 14, 2025 at 9:00:01 AMUTC
    In progress
    March 14, 2025 at 9:00:01 AMUTC
    Maintenance is now in progress
  • Planned
    March 14, 2025 at 9:00:00 AMUTC
    Planned
    March 14, 2025 at 9:00:00 AMUTC

    All REDCap instances will be upgraded due to the release of essential security patches

    REDCap may be offline during the maintenance window

Citrix server updates
  • Completed
    March 18, 2025 at 12:25:21 PMUTC
    Completed
    March 18, 2025 at 12:25:21 PMUTC
    Maintenance has completed successfully.
  • Update
    March 13, 2025 at 10:52:44 PMUTC
    Update
    March 13, 2025 at 10:52:44 PMUTC

    We are currently experiencing issues with the latest updates. Citrix will be back on line as soon as this is resolved

  • In progress
    March 13, 2025 at 7:00:01 PMUTC
    In progress
    March 13, 2025 at 7:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    March 13, 2025 at 7:00:00 PMUTC
    Planned
    March 13, 2025 at 7:00:00 PMUTC

    Our Citrix estate needs to be taken offline for security and application updates

    Citrix will be unavailable during the maintenance window

Feb 2025

Citrix server updates
  • Completed
    February 24, 2025 at 10:00:00 PMUTC
    Completed
    February 24, 2025 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 24, 2025 at 7:00:01 PMUTC
    In progress
    February 24, 2025 at 7:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    February 24, 2025 at 7:00:00 PMUTC
    Planned
    February 24, 2025 at 7:00:00 PMUTC

    Citrix will be offline whilst security and application updates are applied to the estate

Feb 2025 to Apr 2025

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