Barts Cancer Institute - IT Services - Notice history

Under maintenance

Under maintenance

BCC IT Webhelpdesk - Under maintenance

BCC Password Self Service - Under maintenance

BCInet - Under maintenance

Citrix - BCC Portal - Under maintenance

File Servers - Under maintenance

MSSQL Servers - Under maintenance

MySQL Servers - Under maintenance

Oracle Servers - Under maintenance

RSA - Two Factor Authentication - Under maintenance

Team Password Manager - Under maintenance

Web servers - Under maintenance

Web upload service (SFTP/HTTPS) - Under maintenance

Under maintenance

Barts CTU - Clinical Trial Web Applications - Under maintenance

CECM - Clinical Trial Web Applications - Under maintenance

Clinical Trials - General - Under maintenance

PCTU - Clinical Trial Web Applications - Under maintenance

REDCap - Under maintenance

REDCap MySQL - Under maintenance

Tissue Bank Sites (PCRFTB, BPTB, CTB) - Under maintenance

Under maintenance

ARIOL - Under maintenance

BCC Q-Pulse - Under maintenance

BioRender - Under maintenance

BOB - Under maintenance

Case Centre - Under maintenance

Gemini (Issue Tracker) - Under maintenance

GIT Repositories - Under maintenance

ItemTracker - Under maintenance

Research File Store - Under maintenance

T-Scan Freezer Monitoring System - Under maintenance

Halo - Under maintenance

100% - uptime
Apr 2021 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021

Notice history

Jun 2021

Departmental File Server - Hardware Failure
  • Resolved
    Resolved

    Normal service has now been restored, after engineers replaced the faulty hardware.

  • Identified
    Identified

    There has been a hardware failure on Monday 31st May at 17:30, affecting the NetApp Filer hosting departmental, and personal drives (G: and H:).

    BCC IT are on-site and working with the vendor to resolve the issues.

    NB. This incident will not affect availablity of network drives. Users will still be able to access G: H: drivers, etc as normal. Only hardware redundancy is affected.

May 2021

BCC FileCloud - Incident
  • Resolved
    Resolved

    A new license has been applied this morning.

    The service is functioning as expected.

  • Identified
    Identified

    FileCloud is currently down due to licensing issues.

    We are working with the vendor to restore services.

    BCC IT

REDCap upgrade 13/05/21 17:35
  • Completed
    May 13, 2021 at 5:50:23 PM
    Completed
    May 13, 2021 at 5:50:23 PM

    Maintenance has completed successfully.

  • Planned
    May 13, 2021 at 4:35:00 PM
    Planned
    May 13, 2021 at 4:35:00 PM

    Please be aware REDCap will be unavailable this evening due to an urgent upgrade.

    Maintenance window: 17:35-18:35 13/05/2021

    The only instance of REDCap to be affected will be at the address below.

    https://trials.jrmo.qmul.ac.uk/

    We apologise for the short notice and any inconvenience caused.

Apr 2021

No notices reported this month

Apr 2021 to Jun 2021

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